Terms of Service

You must be at least 18 years old, or the age of legal majority where you live, to create an account and agree to these Terms. By using the Service you represent that you meet that requirement and that you have the legal capacity to enter into this agreement.

The Service is not intended for, and may not be used by, anyone under 13 years of age. See the Children section below. If you are between 13 and 18, you may use the Service only with the involvement and consent of a parent or legal guardian who agrees to these Terms on your behalf and is responsible for your use of it.

The Service is distributed worldwide through the App Store, but it is operated from Sweden and we make no claim that it is appropriate or available for use in every location. You are responsible for complying with the laws of the country or territory where you use it, and for using it only where doing so is lawful. You may not use the Service if you are located in, or are a resident of, a country or region subject to comprehensive sanctions or export-control restrictions that would prohibit it, or if you are a person with whom dealings are prohibited under such laws.

Skanza is distributed through the Apple App Store. Your use of the app is also subject to Apple's Licensed Application End User License Agreement (the "Apple EULA"), which applies in addition to these Terms. Where these Terms and the Apple EULA conflict, the Apple EULA governs the license to use the app itself, and these Terms govern everything else. You and we acknowledge that Apple is not a party to these Terms and is not responsible for the Service or its content.

Saving a scan requires signing in with Apple, as described in our Privacy Policy. You are responsible for the activity that happens under your account and for keeping access to the Apple ID it is tied to secure. Do not share your account, and do not use anyone else's. Tell us promptly at info@skanza.app if you believe your account has been used without your permission.

Skanza produces floor plans, 3D models, and panoramic walkthroughs from a scan you perform with your iPhone. It offers more than one way to capture: a room-based mode that detects walls and layout to build a floor plan of an indoor space, and a general capture mode that records a space with the LiDAR sensor without producing a room floor plan, which you can use indoors or outdoors. The measurements and models are derived from your device's LiDAR sensor and are intended to be close to scale, but they are estimates produced by consumer hardware and software, affected by lighting, surfaces, distance, weather, movement, and the limits of the sensor, and accuracy generally falls off over larger distances and outdoors.

The Service is provided for general, informational, and personal use. It is not a professional surveying, architectural, engineering, structural, legal, valuation, or emergency-response tool, and its output must not be relied upon as one. Do not use a Skanza measurement or model as the sole basis for construction, property boundaries, legal descriptions, insurance or real-estate decisions, safety determinations, or anything else where an error could cause loss or harm. If an accurate measurement matters, have it verified by a qualified professional. You assume all risk of relying on the Service's output.

This is the most important obligation in these Terms. You are solely responsible for every space you scan — whether it is indoors or outdoors, private or public — and for everything your scan captures. By using the Service you represent and warrant, for each scan you perform, that:

• you own the space, or you have the permission of the owner or lawful occupant to be there and to scan it, or it is a place you are lawfully entitled to be in and to capture;
• your presence and your scanning are lawful, and you are not trespassing, breaching a lease, a confidentiality obligation, a venue's rules, or any posted or contractual restriction on photography, recording, or scanning;
• for an outdoor or public-space scan, being in a public place does not by itself give you the right to capture everything there: you remain responsible for other people's privacy, for private property and interiors visible from where you stand, and for any local rule or permit requirement that applies to capturing in that place;
• you have obtained every consent, licence, permit, or authorisation that the law or any agreement requires for capturing that space and anything in it; and
• your use of the Service complies with all laws that apply to you, including laws on privacy, recording, surveillance, trespass, property, and intellectual property.

Skanza has no way of knowing whether you had the right to scan a given space, indoors or outdoors, does not and cannot verify it, and takes no responsibility for it. That responsibility is entirely yours.

A scan can capture people, their belongings, documents, screens, artwork, and other identifying or private details. Outdoors or in a public place that extends to passersby, bystanders, neighbouring windows and interiors, vehicles and their plates, and anyone else who comes into view. You are responsible for all of it. Before you scan a space that contains or may reveal another person or their property, whether indoors or in a public or outdoor place, you must obtain whatever consent the law requires from the people affected, and you must comply with every applicable privacy, data-protection, recording, wiretapping, and biometric law (including, where they apply, laws such as the GDPR, CCPA, and biometric-privacy statutes). Capturing people in a public place is still regulated in many countries, and being outdoors does not remove your responsibility.

You must not use the Service to scan, monitor, or record any person without a lawful basis, to surveil, stalk, harass, or intimidate anyone, or to capture a space where a person has a reasonable expectation of privacy without their consent. Any claim brought by a person captured in your scan, or by anyone acting on their behalf, is your responsibility and not ours.

Buildings, interiors, artwork, signage, branding, products, and designs can be protected by copyright, trademark, design right, or other intellectual-property rights held by someone else. Capturing them in a scan, and especially reproducing, exporting, publishing, or distributing that scan, may require the rights holder's permission. You are responsible for identifying and clearing any such rights for everything your scan captures and for anything you do with it. We make no representation that any space is free to scan, reproduce, or publish.

Skanza does not publish your scans. Virtual views are private to your account, and the app has no feature that posts your content to the web or hands anyone a public link. When you export a floor plan or otherwise take content out of the app, it is handed to the standard iOS share sheet, and where it goes next is entirely your choice and your action.

If you post, upload, send, display, or publish content derived from the Service anywhere outside the app — for example to Instagram, Facebook, X, TikTok, YouTube, a website, a messaging app, a listing, or any other service or person — you do so as your own independent act, in your own name, and entirely at your own risk and responsibility. That act is yours alone. Skanza is not the author, publisher, distributor, or sponsor of anything you post, is not a party to it, and receives no copy of it and no record of where you sent it.

When you publish such content you are solely responsible for ensuring you have every right and consent needed to publish it (see sections 5 to 7), and for complying with the terms, policies, and community rules of whatever platform you post it to. Any consequence of your posting — a complaint, takedown, dispute, demand, fine, or claim of any kind, from any person, rights holder, platform, or authority — is your responsibility and not Skanza's, and you indemnify us against it under section 13.

You keep ownership of your scans and the content you create with the Service. To operate the Service for you, you grant Skanza a limited, non-exclusive, worldwide, royalty-free licence to host, store, process, transmit, and display your content solely as needed to provide, back up, and support the Service for you, and as described in our Privacy Policy. We do not sell your content, use it for advertising, or train models on it. This licence ends when the content is deleted, except for backups or logs that expire in the ordinary course and records we are required to keep.

In return, we grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use the Service as permitted by these Terms and the Apple EULA. We and our licensors retain all rights in the Service, its software, and its branding. You may not copy, modify, reverse-engineer, resell, or create derivative works of the Service except where the law expressly permits it despite this restriction.

You agree not to use the Service to:

• scan or capture any space, person, or thing without the rights and consents required by sections 5 to 7;
• break any law, or infringe or misappropriate anyone's privacy, publicity, confidentiality, or intellectual-property rights;
• surveil, track, stalk, harass, threaten, or harm any person, or capture anyone in a place or manner that violates their privacy;
• scan secured, restricted, classified, or critical-infrastructure sites, or any location where scanning or photography is prohibited;
• interfere with, probe, overload, or attempt to gain unauthorised access to the Service, our systems, or another user's account or data;
• misuse, circumvent, or try to defeat scan limits, account controls, or security measures; or
• use the Service for any unlawful, deceptive, or harmful purpose.

We may remove content or suspend or terminate access that we reasonably believe breaches these Terms or the law, as described in section 15.

Skanza is a general-audience service that is not directed to children. In keeping with the Children's Online Privacy Protection Act (COPPA) and similar laws, the Service may not be used by, and is not offered to, anyone under 13 years of age, and we do not knowingly collect personal information from children under 13.

If you are a parent or guardian, you are responsible for your child's conduct and for not allowing a child under 13 to use the Service or to create or use an account. If we learn that we have collected personal information from a child under 13 without verified parental consent, we will delete it. If you believe a child has provided us personal information, email info@skanza.app and we will act promptly.

Both plans include a limited number of scans; Skanza Pro raises that allowance per billing period. Skanza Pro is sold by Apple through the App Store. Payment, billing, renewal, and cancellation are handled by Apple under the terms of your Apple ID and the Apple EULA, and we do not receive your payment details. A subscription renews automatically until you cancel it in your Apple ID settings; deleting your Skanza account does not cancel an App Store subscription. Prices, plans, and allowances may change, and where they do we will make the change clear before it applies to you. Except where the law requires otherwise, payments made to Apple are subject to Apple's refund policies, not ours.

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Skanza and its owners, officers, employees, contractors, and agents from and against any and all claims, demands, investigations, liabilities, damages, losses, fines, penalties, costs, and expenses (including reasonable legal fees) that arise out of or relate to:

• your scans and any content you capture, create, export, share, post, or publish;
• your use of the Service, or anyone's use of it through your account;
• your breach of these Terms or of any representation or warranty you make in them;
• your violation of any law or of any right of another person or entity, including privacy, publicity, property, and intellectual-property rights; and
• any dispute between you and a third party, including any platform, property owner, occupant, rights holder, or person captured in a scan.

We may, at our option, take over the exclusive defence of any matter you are required to indemnify, and you agree to cooperate with us if we do. This obligation survives the end of your use of the Service.

The Service is provided "as is" and "as available," with all faults and without warranty of any kind. To the fullest extent permitted by law, Skanza disclaims all warranties, express, implied, or statutory, including any warranty of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising from course of dealing or usage. We do not warrant that the Service will be uninterrupted, error-free, secure, or available, or that any scan, measurement, model, or output will be accurate, complete, or fit for any purpose. Any reliance you place on the Service is at your own risk. Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.

Scanning means moving through a physical space while looking at your phone. You are responsible for your own safety and your surroundings while you do it: watch where you are going, mind other people, stairs, edges, traffic, and hazards, and do not scan while driving or anywhere it is unsafe or prohibited. You assume all risk of personal injury or property damage arising from how you physically carry out a scan.

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or intentional misconduct, and any other liability that cannot be excluded or limited under the law that applies to you, including your mandatory rights as a consumer wherever you live. The limits below apply only so far as the law allows.

Subject to the paragraph above, Skanza and the people and entities behind it will not be liable for any indirect, incidental, special, or consequential damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or relating to the Service or these Terms, whether based in contract, tort, negligence, or any other theory. We are responsible for loss that is a foreseeable result of our breach, and not for loss that is not foreseeable.

Subject to the first paragraph above, our total aggregate liability for all claims relating to the Service or these Terms will not exceed the greater of the amount you paid us (if any) for the Service in the twelve months before the event giving rise to the claim, or EUR 100.

You may stop using the Service at any time and delete your account from within the app. We may suspend or terminate your access, or remove content, if we reasonably believe you have breached these Terms or the law, if your use creates risk or liability for us or others, or if we are required to by law. Where it is reasonable and lawful to do so, we will try to give you notice. Sections that by their nature should survive termination — including sections 4 through 9 and 13, 14, 16, 18, and 19 — survive it.

Skanza is operated from Sweden. These Terms, and any dispute arising out of or relating to them or to the Service, are governed by the laws of Sweden, without regard to its conflict-of-laws rules. If you are a consumer, this choice of law does not deprive you of the protection of any mandatory provisions of the law of the country where you live that cannot be derogated from by agreement.

Before taking any formal step, you and Skanza agree to try in good faith to resolve any dispute informally by contacting info@skanza.app. If a dispute cannot be resolved that way, it will be subject to the jurisdiction of the Swedish courts, with the Stockholm District Court (Stockholms tingsrätt) as the court of first instance, except that if you are a consumer you may also bring proceedings in the courts of the country where you live, and you keep any right the law of that country gives you to do so and to have your local law applied.

If you are a consumer in the EU or EEA and we cannot resolve a complaint together, you may also refer it to the Swedish National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN), www.arn.se, Box 174, 101 23 Stockholm, and we will take part in that process. Nothing in these Terms requires you to submit a dispute to arbitration or waive your right to go to a court or to join others in a collective action where the law gives you that right.

If you believe a scan or content handled through the Service infringes your rights or captures you without your consent, tell us at info@skanza.app with enough detail to identify the content and the concern. Because virtual views are private to a user's account and we do not publish user content, our ability to act is limited, but we will review every report in good faith and respond. Note that content a user has already exported and posted to another platform is outside our systems; such material must be raised with that platform or that user directly.

We may update these Terms from time to time. When we do, we will change the "Last updated" date above, and where a change materially affects your rights or obligations we will make it clear in the app or on the website before it takes effect. Continuing to use the Service after a change takes effect means you accept the updated Terms. If you do not accept them, stop using the Service and delete your account.

These Terms and the Privacy Policy are the entire agreement between you and Skanza about the Service and replace any earlier understanding. If any provision is held unenforceable, the rest remains in effect and the unenforceable part is limited to the smallest extent necessary. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets. Nothing here creates a partnership, agency, or employment relationship between us.

Questions about these Terms are welcome at info@skanza.app. A person reads that inbox.